Frequently Asked Questions
What is the difference between a commercial and non-commercial licence?
A non-commercial or home licence is for individual use only. It can only be purchased if you are not receiving monetary gain from the use of the software.
A Commercial licence is for customers who are receiving income from the use of the software
How do I get a Demo of this software?
Just send us an email to email@example.com and we will send you a link.
I have chosen “lock to my hardware” for my delivery method – what happens next?
Once our sales team have reviewed your order, you will be emailed a download link to download your software. You will then need to provide us with your hardware id from the pixelwarp software panel.
The hardware id is located in the licence tab. Please email this to us at firstname.lastname@example.org along with
your order number. We will then send you a release code to lock your software to your pc. Please note: it cannot be moved to another pc.
What happens if my PC fails and I need to change a component?
When you change a part, the software will generate another hardware id. This tells us which part is changed and that it is still essentially the same computer. We will then issue another code for that PC. If all the parts are changed, we cannot issue another code. If you think you are likely to have these kinds of problems, or want to use on more than one computer, purchase the USB Key version.
My USB key has failed, what can I do?
In the unlikely event that your key has failed, you can return it for a full replacement. What is the Add Autoblend licence option?
This allows you to use the camera configuration file from Autoblend.
What is Autoblend?
This allows for automatic calibration of your warp and blend arrangement of your screen image via a simple camera like a webcam. The file is then imported into Pixelwarp .
Our sales and Support line is available 9am to 5 pm us eastern time Monday to Friday.
Phone:727-234-0113Contact our expert support team!